Manila Water And Maynilad To Start Disconnection Activities In August

Written by Marc Adrian

Disconnection activities will be carried out by water concessionaires in August for billing periods covered during the enhanced community quarantine (ECQ).

In a statement released by both Manila Water Co. Inc and Maynilad Water Services Inc, full settlement for the billing accumulated during the ECQ will be until July 31, 2020. Both companies announced that they will push back the deadline for payments given the quarantine measures put in place to contain the spread of the coronavirus.

According to Manila Water, disconnection activities for non-lifeline customers will start on August 1. Meanwhile, lifeline customers can expect it on September 1 onwards. Lifeline customers are residential households that consume 10 cubic meters of water or less per month.

Manila Water Corporate Communications head Jeric Sevilla said in an interview:

“For residential, ine-expect natin na majority tataas [ang billing statement for June], pero ‘yung mga commercial establishments tsaka industrial establishments bababa ito.”

Residential customers can expect an increase of 7 to 15% in their June bill to reflect adjustments during the quarantine period, while commercial and industrial customers can expect a decrease of 20 to 30%.

Maynilad Business Area spokesperson Zmel Grabillo mirrored the same schedule announcing that they will follow the same schedule for their company’s disconnection activities. He, however, assured that while disconnection notices will arrive, customers will still be given enough time to settle their balances.

Grabillo also added that they will be serving a Notice of Disconnection which will be valid for a week before the disconnection will be carried out. 

Manila Water Co. Inc and Maynilad Water Services Inc will both begin their meter reading and bill delivery in June. 

[Source]